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Global Relay Connectors
Complete, comprehensive capture for any communications platform.
Global Relay Connectors: Complete, comprehensive capture for any communications platform.
—About Global Relay
From source through to archive, streamline your communications capture with an all-encompassing compliance solution.
In today’s ever-changing digital landscape, financial institutions must stay up to date with emerging communication platforms while also meeting intensifying regulatory requirements.
Global Relay Connectors enable firms to record communications data from all digital communications channels, capturing data from the source securely and processing it through to our compliant archive.
When archived, communications data is structured and enriched so it can be easily navigated to maximize business outcomes.
These capabilities streamline searchability for compliance monitoring and reporting, to support eDiscovery processes and communications surveillance.
Seamless compliance and capture across a broad range of communications channels
Our extensive suite of connectors ensures compliance by capturing data from email, text, instant messaging, financial applications, social media, voice, video, and more—meeting any retention requirement.
Designed for today’s fast-evolving collaboration platforms, Global Relay Connectors adapt to your unique business needs. If you don’t see the connector you need, leverage Global Relay’s Open Connector API (OC API) to create custom integrations tailored to your organization's needs.
Global Relay securely captures and stores emails, providing seamless, instant access to critical business communications.
Global Relay securely collects and archives social media data, ensuring organized, intact records for easy access and compliance.
Capture and retain a complete thread of instant messaging and collaboration data. Ensure compliance while maintaining visibility into both internal and external business communications.
Capture SMS and MMS data across corporate and BYOD devices, delivering a clear, structured audit trail for compliance.
Global Relay’s voice and video connectors automatically transcribe conversations using AI-enabled voice-to-text technology. Ensure complete, accurate records of communications while addressing compliance risks.
Global Relay captures data from key financial messaging platforms like Bloomberg Chat, LSEG Messenger, ICE Chat, and Symphony. Maintain compliance and review financial communications with full context.
Ensure compliance and transparency with website archiving and content capture. Retain a complete history of changes, enabling readiness for audits, legal requests, or regulatory demands.
Capture all AI-generated communications with the same level of governance, supervision, and compliance as your other digital communication channels.
Global Relay’s Open Connector API and Custom SMTP provides a compliant capture and archive integration from any source, including legacy systems. It offers a scalable and secure solution for enterprise customers handling a wide range of data types across their organizations, ensuring end-to-end data reconciliation across capture, eDiscovery, and surveillance for full compliance confidence.
Build your own integrations
Transition away from SMTP challenges
Leverage the scale and flexibility of APIs(supports up to 1 GB files)
Develop structured content and consistent EMLs
Support message threading and custom headers
Enable reconciliation of source messages with APIoutput (EML) for end-to-end accuracy
Data is captured directly from the source – via SFTP, SMTP, or API – tailored to each data type.
Raw data is transformed into the Global Relay standard format. This includes deduplication, grouping, threading, and enrichment to enhance readability and minimize false positives.
Unstructured data is converted into a structured, compliant, EML format. The output includes fully annotated elements, such as headers, participants, message body, and disclaimers.
Structured, encrypted EML files are sent to your archive, ready for eDiscovery and policy application. This optimized format improves discovery accuracy, enhances policy detection, and powers high-performance AI tools.
With multiple communication channels – such as email, instant messaging, voice, video, and mobile – fragmented data management can present challenges. Relying on multiple vendors often leads to compliance gaps.
Global Relay Connectors centralize oversight through a single-vendor solution, ensuring complete capture of all data types. Our custom-built Open Connector API technology empowers firms to stay compliant and easily adapt as communication methods evolve.
Legacy systems and fragmented integrations create security vulnerabilities and disrupt compliance. Outdated controls can leave organizations unprepared for evolving technologies.
Global Relay Connectors offer a compliant, scalable, and future-proof solution that keeps your tech stack current. Our extensive Product and Engineering teams’ proactive approach to technology maintenance ensures continuous support for all connectors and data types.
Manually searching through data during audits or investigations can be time-consuming, leading to delays and inefficiencies.
Global Relay Connectors’ unique technology ensures data is deduplicated and structured across 48 different event types. By enabling rapid custom search and retrieval, our solution allows you to efficiently locate records and isolate key segments. Leveraging AI models, lexicons, and metadata, reviewers can refine search controls, flag high-risk content, and maintain a comprehensive audit log for full supervision.
Sensitive financial data is a prime target for cyberattacks, especially during transit. Global Relay ensures data is encrypted at every stage of its journey to the archive, maintaining an unbroken chain of custody.
With TLS 1.2 transport encryption and ISO 27001/SOC 2-certified infrastructure, Global Relay delivers best-in-class security that meets international standards.
Global Relay Connectors enable firms to capture all communication data, ensuring seamless reconciliation and retention while mitigating the risk of off-channel communications. Data is structured, enriched, and optimized for AI-driven monitoring, including message translation and accurate voice transcription. This ensures all data is converted into a singular, readable EML format.
With over 25 years of leadership in stringent recordkeeping, Global Relay’s robust controls mean you don’t have to worry about data gaps, giving you full confidence in the integrity and completeness of your data.
Trusted by FINRA-registered institutions
Supports the most regulated industries, including finance, legal, healthcare, and government
24/7/365 support through phone, email, and web
Over 25+ years of experience and innovation
Complies with SEC, FINRA, CFTC, MiFID II, and other regulations
Continuous product upgrades and enhancements
